Solidor installer, Truglaze, says it focuses on selling quality, with Solidor as its only composite door option. The family-run Surrey based installer benefits from Solidor’s growing homeowner lead generation, quality products, and ‘world-class’ service.
In the last year, Solidor says its investment means it’s operating at a world-class level. Upwards of 99.7% of deliveries consistently arrive on time and in full. A large range of door styles, colours, glass, and hardware also provide ‘plenty of options’ for installers to sell to homeowner customers.
Truglaze director, Rob Gaunt, said: “Solidor fits perfectly with our business because our excellent reputation is based on providing quality products with outstanding service, and that ever important personal touch. Solidor’s service is second to none, and the product gives homeowners everything they want from a door. They come into the showroom and they can feel the weight of a Solidor and that reassures them that their new door really is secure.”
According to Solidor, 85% of homeowners say security is their top priority when buying a new door and the company says its laminated-hardwood timber core makes its construction ‘reassuringly solid’. Every Solidor is also sold with Ultion, the ‘ultimate high security’ cylinder door lock from Brisant Secure.
“We only sell Solidor because we don’t see the point in selling anything less. It’s the most secure, and it looks absolutely stunning every time,” added Rob. “We get quality homeowner leads from Solidor, and now we have the Door Designer on our own website, homeowners come to us already knowing the Solidor they’re after. It makes Solidor a really easy sell.”
Solidor CEO, Gareth Mobley, said: “Our priority is to give our customers exactly what they need to sell Solidor, and give them everything they need to make selling easy. Then we make the quality door they’ve sold and deliver it on time to world class standards. We’ll continue to invest in developing this service so installers like Truglaze can continue to grow.”
