014 GGP 0113

GGP JAN 2013

GGFNEWS Busy start for 2013 The breadth of activities that trade associations engage in can often be underrated but the Glass and Glazing Federation has been extremely active. Nkeep up the momentum with contactable, leaving non existent•Individuals and false companies posingas GGF members, taking deposits fromhome owners and then being nonever ready to rest on its laurels, theGlass and Glazing Federation(GGF) has been determined to the launch of a number of initiatives for telephone numbers and false addresses. 2013 designed to strengthen its presence in •Individuals and companies posing as the industry. GGF members, taking deposits then carrying out sub standard and shoddy EMERGENCY GLAZING work and then being non contactable BROCHURE leaving non existent telephone numbers The GGF has introduced a new emergency and false addresses. glazing brochure to inform property owners of the services and help offered by GGF There have been other reports of fraud Registered Emergency Glaziers. being committed online and over the The Emergency Glazing Group has telephone by scamsters seeking to gain a worked closely with the Marketing team to customer’s bank details, take ‘deposits’ produce this new brochure to highlight the and then are never heard of again. scope and scale of the new online GGF This criminal activity is having a Emergency Glazing Register and provide direct impact on some GGF members information on how to make premises as but it also affects the Federation and safe and secure as possible in the event of the industry in general. As a result, damage to glazing. it will be putting an anti fraud campaign The new brochure also contains clear into action in 2013. The campaign instructions on how property owners can will include: contact a GGF Registered Emergency Glazier online and outlines the criteria its members •Issuing members with new GGF must meet to be placed on the Emergency branded materials to prove they are a Glazing Register. genuine member. The applicable industry technical •Encouraging them to use the GGF standards for Emergency Glazing are also ID cards. listed in this brochure. •Issuing members with anti fraud The brochure is publicly available in the good to see the GGF building on the good work awareness posters and literature. publications section of the GGF website already done on health and safety and the •Focusing PR resource on areas where this kind www.ggf.org.uk/publication/emergency_glazing launch of the new website is yet another positive of fraud is occurring, including sending press and printed copies are also available from step forward.” releases and information to regional press. the Federation. With so much content in GLASS Charter, the •Creating a new section on the GGF website, GGF Health and Safety Department working on offering customer advice on how to counter HEALTH AND SAFETY many fronts including new events, legislation, fraud and where to report it. An exclusive health and safety micro site within programmes, publications and articles the Health •Reporting those who are committing these the members’ area of the GGF website has and Safety micro site will have new content scams to the police. been launched. It is a central hub of GGF added on a regular basis. Any major new •Reporting companies who are using the health and safety information and will keep developments will be communicated via the GGF logo when they are not members to members up to speed with all the latest h&s GGF’s News section on the main GGF website Trading Standards. news and developments. and in Members only publications. The health and safety micro site also houses To visit the new GGF Health and Safety micro- The fundamental message in this awareness all the Federation’s relevant publications site please go to the GGF’s website campaign will be to advise customers to always and members will be able to access media www.ggf.org.uk/health-and-safety. (For more use a GGF member company and to check they articles, information on GLASS Charter and information, see the health and safety feature on are genuine before signing contracts, or passing minutes from previous meetings of the Health page 36 of this issue.) over any money, cheques or bank details. This and Safety Committee as well as key dates for can be checked by visiting the GGF members’ future meetings. FIGHTING FRAUDSTERS directory or by contacting the Federation directly Declan Moore, GGF health and safety Following recent reports of fraud and scams by telephone, or via e-mail. manager, commented: “I am delighted to see this currently happening in the industry, the If you know of any industry related scams new site online and I’m sure it will become a Federation is to set out a plan of action in 2013, going on in your area, send any information, or prime communication method in the future for to support its members and protect consumers local press reports to the GGF by e-mail: all things health and safety. This will become a against fraudulent activity by bogus companies. marketing@ggf.org.uk, or tel: 020 7939 9101. huge resource to members in the future.” Recently, some members have contacted the Andy Hunter of Everest and chairman of the Federation and reported fraudulent activity in the For further information visit the GGF Health and Safety Committee stated: “It’s following ways: website:www.ggf.org.uk 14 January 2013 Glass & Glazing Products


GGP JAN 2013
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