024 GGP 0113

GGP JAN 2013

TRADENEWS “Watch this Customer accreditation space!” Hurst Plastics transport department performance targets but to receive is said to have been recognised by such overwhelming feedback from its customers for achieving customers congratulating the ‘outstanding performance’ on department on our consistent deliveries over the last six months. helpfulness, competence and The team of nine drivers, not only cheeriness, is a real credit to the surpassed its average month on team. One particular customer month target of 98%, for on time commented: “Their buying important for us to be able to offer in full delivery performance but experience had been heightened by flexibility; in turn allows us to also gained accreditation from the professionalism shown from tailor deliveries around customer’s customers praising them for the Hurst drivers, topping that of opening times, rectify a customer’s ‘outstanding service’. any other suppliers they dealt with. problem ‘on-the-spot’ and combine Jon Brake, transport manager for “The driver’s input has been orders to reduce deliveries; all Hurst Plastics, commented: “It’s invaluable to help us understand contributing towards the last six been fantastic, not only to our customers’ individual delivery months’ achievements.” Vic De Costa. outperfom our internal needs and improve our service. It is www.hurst-plastics.com Swisspacer says it is busy planning April. The company says it is Evolution in store had a total new refit usingand depth of product. We have its stand for The FIT Show this looking forward to introducing bespoke shop fittings that have more fabricators and installers to its been designed, supplied and fitted warm edge spacer bar at the show. by Frontline. Vic De Costa, marketing and “We have put over £100,000 into sales manager, commented: “Trade the store which is an enormous exhibitions are an integral part of investment that is some five times our marketing strategy and they’ve more than the original shopfit that helped us grow fast. was carried out in 2007 when the “We will be engaging with Factory Shop was re-sited within fabricators and installers and the original warehouse space at showing them why they should Second Avenue.” insist on Swisspacer inside their The design is claimed to reflect windows. We believe the FIT Show Rupert Cox, chief executive of commented: "We had reached a the evolution of the Dickies will open up new opportunities for Somerset Chamber of Commerce, stage where our product portfolio brand through workwear to Swisspacer. We’re already talking to officially opened the refurbished had expanded to such an extent we streetwear, inspired by industrial customers about the FIT Show and Dickies store recently in Second were only able to keep a limited materials synonymous with the we will soon give details of the Avenue, Westfield Trading Estate in range for sale in our Factory Shop. trades, including scaffolding, exciting things we’ve got planned to Midsomer Norton. We now have more hanging and concrete, pallets and paneling encourage people to visit our Maurice Morton, sales and storage space within the shop, and reflective of hardworking, stand… watch this space.” marketing director at Dickies, offering a much more varied range hardwearing apparel. Next day delivery as standard Next day delivery is standard when themselves. That’s why we offer a you deal directly with hardware next day delivery on all products. company UAP. Order by 3pm and “It makes it easier for customers. delivery is guaranteed the next They know when they order from working day. UAP, they can get exactly what they David Jennings, managing want, when they want it. Customers director at UAP, said: “There are so can choose from over 1,500 products many options for door furniture online at www.tradelocks.co.uk, or and locks that it’s not efficient for just call us to place their order. door manufacturers to keep large “By dealing direct with UAP, stocks. But they want a service that’s customers get the advantage of next as seamless as if they held stock day delivery. And there’s another good reason to deal direct with the leading hardware company. Because Scooping awards: Hardware manufacturer, J.Banks, has won the Midlands region customers cut out the middle man, Business Growth Awards in the 2012 EEF Future Manufacturing Awards. The annual they also get better prices. business awards are hosted by EEF, the UK manufacturers’ organisation and “Doors are big business for the recognises excellence in enterprise, innovation, environmental performance and skills development. Commenting on the award J.Banks’ managing director, John Wellman, window industry. Many companies said: “Since amalgamating the group’s various manufacturing divisions under one roof offer fast turnaround as one of the earlier in the year, we have been able to streamline the business, thereby benefiting top selling points for doors. So, from improved efficiencies and cost effectiveness throughout the whole having a hardware company that manufacturing process. Naturally, it is a huge honour to have received this award which I am thrilled to accept on behalf of the entire J.Banks team.” J.Banks will offers this level of service for now go forward to compete against other regional winners from across the UK in the customers is a big help.” EEF National Awards final to be held in London January 2013. 24 January 2013 Glass & Glazing Products


GGP JAN 2013
To see the actual publication please follow the link above