042 GGP 0113

GGP JAN 2013

INTHEHOTSEAT Mayne: MTCs FENSA is continually improving Editor: What is your view of the controversy License, DSERs, an IGU manufacturers specific and yes, I do believe it has delivered. For surrounding the Green Deal and how will it affect license and others. Unfortunately, you are right, installers, registering with FENSA still offers a installers under this scheme? On your website, you this is not reflected on the BFRC website – but cost and time efficient method of complying – at have described it as a ‘game changing government the site is being revamped in 2013 and a new a cost that has remained unchanged for 10 years. initiative’. Couldn’t it better be described as a ‘news section’, regularly updated, will be part of They also get a host of benefits ranging from ‘lame changing’ one? this upgrade. updates on technical issues and changes, to Mayne: I don’t recall using the phrase ‘game Editor: Where do you see FENSA and BFRC in a regulations through to business benefits such as changing government initiative’. We have asked year’s time? our popular fuel discount cards. For home the question ‘Will Green Deal be a Big Deal?’ Mayne: FENSA will be introducing registered owners, using a FENSA installer offers greater Although the Green Deal Code of Practice has businesses to the new changes in regulations peace of mind and a complaints process that can been released, many key stakeholders within the and training that are part of the Certified be accessed should the installation work fail to Green Deal supply chain are still refining their Installer status through the revised CPS meet Building Regulation standards. Across the processes. Frankly, the jury is still out on this at requirements being implemented by DCLG. We window and door replacement sector, FENSA has the moment. Irrespective of whether it’s a ‘Big will have transitioned a good proportion of our been pivotal – working hand in hand with the Deal’ or a ‘Big Disappointment’ for the industry installers to the new scheme. For BFRC, it will industry – in helping to raise standards of and home owners, it is FENSA’s job to provide continue to be at the forefront of developments workmanship and levels of compliance. So, we registered businesses with the processes, advice in energy efficiency products with ‘A+’ rated are a long way from where we were in the 1980s. and support to sign up as a Certified Green Deal product coming through, leading the way with Editor: The BFRC was acquired by the Glass and Installer and to embrace any opportunities that innovative new license schemes and undertaking Glazing Federation (GGF) Group in 2005. may arise from it. Most recently, FENSA ran a a CE Marking pilot. Wearing your BFRC hat, would you say it has Green Deal pilot with an installation company – Editor: Are there any areas where you feel that been a good choice? Glevum, based in Gloucester which became the must and would benefit from a greater presence Mayne: Yes because the GGF Group had the first accredited through FENSA. Glevum for either organisation? resources – in terms of technical expertise, managing director, Gary Jones, commented that Mayne: We will be focussed on increasing our industry know how and finance – to operate the accreditation exercise was “well thought communication with the trade through a variety the scheme. With these resources behind it, the through and professionally run” and that “The of means, such as feature articles, editorials and BFRC has been able to grow and develop. I FENSA Green Deal process was thorough and more regular press releases. On FENSA, we have would like to particularly mention the strides comprehensive, yet because it was well delivered, lots to communicate over the next couple of made in both product development and it was a painless process. Glevum registered years (revised CPS requirements, Green Deal, launches over the last couple of years – all of through FENSA because of its deep MTC, Building Regulation updates etc.). We will which has only been possible because BFRC is understanding of the glazing industry and the also be promoting FENSA to home owners via part of this bigger group. quality and experience of its personnel.” This regional and national media as part of Editor: Could window energy ratings (WERs) positive comment on the process involved, was a reinforcing the message that using a registered have been handled better? complement for the whole FENSA team who business gives more peace of mind. On BFRC we Mayne: The industry was preparing positively for have worked so hard to make the Green Deal will also be promoting the use of the WER labels ADL and inclusion of WERs – it was getting registration as easy and efficient as possible. to consumers and persuading installers and ‘WERs ready’. However, at the last minute, From this month, FENSA will be signing up fabricators that this well known energy efficiency changes occurred that affected it. But the scheme installers for either Green Deal window and door label is far more familiar to and more is robust, it has been taken up and it’s a route installing, or GD Multiple Measures. A FENSA understood by, home owners than talking about to compliance. Green Deal Guide will be published at the start ‘U’ values. Editor: Would you say that door set energy ratings of the year. Editor: What would you say has been your impact (DSERs) are proceeding in a satisfactory manner? Editor: Your BFRC website seems bereft of any since you’ve taken over? Mayne: DSERs are proceeding positively and the news of consequence; is this fair or just an Mayne: I believe that any organisation’s strength indicated ADL changes will have a significant underused site? is the talent of the team working for it. It’s not impact them. As you know, many of the major Mayne: BFRC has issued numerous news releases about one person. The FENSA team is currently manufacturers welcomed the introduction of and launched a raft of new products over the last working on refining the business strategy, DSERs with some even saying they were overdue. two years – such as the Simplified Energy strengthening our targeted marketing and concentrating on being more installer focused. “Across the window and door website, looking at how we can betterFor example, we will be revamping the FENSA communicate to provide more value and replacement sector, FENSA e-newsletter. With BFRC, we will be updating thesupport to installers and producing a bi-monthly website, signing up more businesses and has been pivotal – working BFRC route the most attractive option. This willcontinuing to develop product that makes the involve combining the new CE Markings’ hand in hand with the industry – can kill two regulatory birds with one BFRCrequirement so that manufacturers and installers stone. Overall, my aim is to create a positive in helping to raise standards independent agencies and simulators alike. Afterimpact on our team and our clients – installers, all, it is people (staff and customers) that count. of workmanship and levels Mayne: I have been at the helm of FENSA andEditor: What is there left for you personally to do? BFRC for just six months and both organisations of compliance. “ has completed its strategy review and I amhave big agendas for the future. The GGF Group looking to assist it in its support of the industry. 42 January 2013 Glass & Glazing Products


GGP JAN 2013
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