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GGP January 2015

COMPA N Y P R O F I L E : S & S P L A S T I C S The complete service GGP talks to S&S Plastics’ business development manager, Louise Gregory, about how what differentiates the company from the competition and its plans for 2015. GGP: Could you give us a brief background to the company? Louise: S&S Plastics is an injection moulding company and services over 35 different industries including agriculture, medical and electrical, with 60% of the business dedicated to the glazing industry. GGP: And could you give us a brief description of what you produce for the glazing industry? Louise: We supply a range of ancillary components compatible to many of the major profile houses such as run-up blocks, locking wedges, French door end caps, cill end caps, universal drain covers, profile specific bridge packers and many more… GGP: Yours is a competitive market. How do you differentiate yourselves from your competitors? Louise: It might sound like a cliché, but we are genuinely passionate about what we do. We aim to provide the same high level of customer service for all our customers, whether they spend £1,000 a month or £5 a month. Helping our customers wherever possible is important to us. Sometimes, we cannot always supply their every need but if we can’t, we will point them in the right direction. We believe that by doing this, our customers will be more inclined to come back to us and give us another opportunity to supply everything they require. Our quality stands out from some of our competitors, too. All our components are manufactured from virgin material and moulded from material suitable for the application. GGP: You’ve recently invested in a new foiling department and machinery. Can you tell us how large the investment was, and also what colours/finishes are proving to be the most popular? Louise: We spent somewhere in the region of £85,000 building a completely new department and buying new machinery. Foil colours are ever increasing but over the last few months the different shades of grey are becoming more popular, such as slate grey and moon dust and of course, anthracite grey still has high demands. GGP: 2014 was a very strong year for most in the industry – would you agree? If so, at what point did you notice that business was starting to pick up again? Louise: I would suggest July 2013 was the start of everywhere picking up and the good news is that it hasn’t dropped off since. GGP: And how are things looking for 2015? Louise: Although we are very happy with how things are going, S&S is always looking at new technologies and new markets. On the glazing side, we are looking at increasing our product range and portfolio of colours to ensure that we meet all our customers’ requirements. With the ever increasing colours the profile houses offer, spraying ancillary components is becoming more of problem to our fabricators and takes them time and money. S&S offers a solution to stock a variety of base mouldings not only in the popular colours of black, cream and anthracite grey but now we have an ever increasing list of moss green, burgundy red, Irish oak, slate grey, Chartwell Green etc. We’re making the parts more readily available when our fabricators need them and all parts are available in small quantities as well. On our own glazing product range, we are currently developing new products to offer our fabricators. We also actively request that our fabricators tell us what else they would like us to supply, in order that we can increase our product range and become a real ‘one stop’ shop. GGP: S&S has an impressive in house manufacturing facility – tell us more about it! Louise: Our in-house toolroom manufactures new tooling, modification to existing tools or complete service to old tools, repair and maintenance. The toolroom complements our mouldshop to eliminate down-time to any tools that require repairing when in production, reducing lead-time to customers. We also offer offshore tooling, and we have a strong working relationship with our sub-contract toolmakers and project manufacture from finish to end. We receive weekly timing plans, Gantt charts and visual images of progress that we can in turn supply to our customers to give them maximum confidence in the quality of the product. 84 www.ggp.com January 2015 Louise Gregory


GGP January 2015
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