PRODUCTS & S ERVICE S
Get in Touch with remote selling
The Business Micros Group is set to
launch its new Touch software platform
at the end of lockdown. As the industry
looks for ways to generate business
remotely, Business Micros says it has
developed a new generation of Touch
based products which will use powerful
new software to transform what is
possible in terms of remote selling,
pricing and ordering.
What will set the Touch products
apart from the other remote quoting
solutions, claims Business Micros, is
what the Group is calling ‘the perfect
partnership between data and design’.
The data is provided by Business
Micros, which claims to hold the
industry’s most comprehensive list of
datasets from every systems house,
hardware and glass supplier in the UK,
while the design is provided by digital
design experts at The Consultancy,
which is now part of the BM Group.
Jim Cronie, technical director
at Business Micros, said: “The
Coronavirus crisis has made every
fabricator and installer review how
they do business. Everyone is looking
for software solutions which will
enable them to design, quote, price
and order online, and it’s true that
there are already plenty of options out
there. However, up until our launch of
Touch, none of these has really been
data driven, and that is actually what
is needed to make doing business
remotely more efficient and successful.
“We’ve recognised that installers
need solutions driven by real time data,
June www.ggpmag.com
which allows them to get accurate
product and pricing information and
which can talk directly to fabricators. In
turn, fabricators need solutions which
can talk directly to their ordering and
production software. Without that
data which is integral to Touch, standalone
design, quoting and ordering
systems are actually all style and no real
substance.”
Paul Callaghan, managing director
at The Consultancy, said: “What
installers in particular need to realise is
that enabling a homeowner to design
their own window online and submit
an enquiry is the relatively easy bit. Yes,
the design needs to be engaging and
intuitive and the results need to make
them want to submit an enquiry; but
the really complex part is partnering
that design with the relevant data so
that the amount of additional work
required to turn that enquiry into an
order is as minimal as possible.
“I can promise the market that our
Touch products will combine both style
and substance. They will all work from
end to end starting at the dataset and
ending with the design configurator
making it possible to design, price,
order and manufacture using one
seamless solution.”
The Business Micros Group says
it will be rolling out the first of its new
Touch products over the coming weeks
and months. A new Touch website
will be going live 'very soon' so that
fabricators and installers can preview
the products for themselves.
New Emmegi (UK) catalogue
Colour sales skyrocket with Deceuninck
Trade fabricator, Dekko, says demand
for colour has skyrocketed, growing
from ‘’% of sales to over ””% in the
past ”-6 years.
According to Dekko, a shift in
consumer preferences and spending
habits is behind this trend, with
homeowners choosing coloured
windows and doors to enhance
and add value to their homes. The
Lancashire fabricator says its strength
in colour comes from a strong
partnership with Deceuninck which lets
them supply colour on short, reliable
lead times.
Dekko sales director, Kurt Greatrex,
said: “Other fabricators might offer
a handful of colours, but they can’t
match our ˜’ colourways from stock
across a full suite of products including
windows, flush doors, tilt and turn
windows and patio doors. That’s why
installers choose Dekko over other
fabricators.
“Deceuninck’s support is critical.
Their investment in warehousing,
logistics and foiling lets us sell colour
with confidence. Deceuninck holds
£›.”m of foiled products in the
warehouse so we know anything we
order – from a single length of profile to
a stillage – will be on our next delivery.
Everything is foiled in-house so quality
is always first-rate too.”
Deceuninck MD, Rob McGlennon,
adds: “Dekko’s growth in colour has
been phenomenal and it’s down to
their fast, reliable lead times and
outstanding service."
Emmegi (UK) has published its
own spare parts and consumables
catalogue designed to make it easier for
customers to order the right products
for their machinery and production
areas.
The ‘‘-page catalogue includes
everything from saw blades, router
cutters and counterblocks to oils,
pneumatic equipment and hand tools,
as well as Emmegi’s range of trolleys,
tables and assembly benches.
Many of the items are said to be held
in stock at Emmegi (UK)’s Coventry
warehouse or are available on fast lead
times via Emmegi in Italy.
Machine specific spare parts in the
catalogue are clearly marked so that
customers can easily identify the right
part for their particular machine, and
there are part numbers, sizes and prices
listed for every item included.
Wayne Hunter, Emmegi (UK)’s
service and operations manager,
said: “Choosing the right parts, tools
and consumables can really make a
difference to the performance of any
machine and the overall quality of the
output, so it’s certainly a false economy
to try and cut corners. We want to
encourage all of our customers to buy
genuine parts from us and we hope this
smart, simple guide will help them do
just that.”
The catalogue has been produced in
two editions with prices in sterling for
customers in the UK and in Euros for
Ireland. It is available from Emmegi’s
sales managers direct or copies can be
ordered from Emmegi.
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