BUSINESS PILOT LAUNCHES INSTALLER FIRST AID KIT IN BRIEF
• Corgi Fenestration has
produced a Covid-19
Operating Code for installers
of replacement windows and
doors in domestic properties
and a corresponding consumer
guide for homeowners. They
are free and available to all as
downloadable documents on
the Corgi Fenestration website
They cover the measures
that should to be taken by
installers to protect
themselves and their
customers whilst working and
the responsibilities that
homeowners have to minimise
any risks to workers that
operate in their properties.
“We have written our
Covid- Operating Code and
Consumer Guide in
preparation for the relaxing of
lockdown restrictions by the
Government and after
consultation with the
industry. Hopefully these will
allow operatives to work in
homes on non-essential
installations using common
sense measures to social
distance wherever possible
and use practical hygiene
procedures to minimise risks
of cross contamination,”
commented Jacqui Crawford,
Corgi Fenestration chief
operating offi cer, and the
author of the documents.
“They can also be used by
operatives that are currently
undertaking essential work in
homes – which we believe only
includes emergency repairs of
windows and doors.”
According to Corgi
Fenestration, the code and
guide have taken current
methodologies from other
sectors and inserted them into
real installer work practices,
procedures and situations.
Business Pilot, the cloud-based business
management tool for installers, has
launched a new business ‘fi rst-aid kit’
which is designed to allow installers to
restructure their operations remotely
and get ready for what it describes as a
‘radically changed commercial landscape’.
Business Pilot is designed to give
installers beginning-to-end visibility of
each and every aspect of their operation
from wherever they, or their teams are,
through cloud-based technology.
With ‘lockdown’ impacting retail since
the end of March Elton Boocok, managing
director, Business Pilot, said many
installers had struggled to manage key
elements of their businesses remotely.
In response, he said that Business Pilot
was offering dedicated grant support to
installers to implement remote working
schemes, as well as support to do so.
He said: “There are installers who had
systems in place and were able to reduce
the impact of March’s lockdown on
their businesses – and others who were
completely caught off guard.
“If you are one of that group (and there
are lots, so don’t think you’re alone) there
is a real opportunity to address gaps in
your business infrastructure and to put in
the ‘fi xes’ now, to immediately reduce that
exposure, ensuring that you’re set up to
adapt to a radically changed commercial
The impact COVID- and the ensuing
‘lockdown’ has had on window and door
retail sales was also tracked by Business
Its industry barometer charted a
EMPLAS HOSTS VIRTUAL INDUSTRY ROUNDTABLE
With many manufacturers and suppliers
in the window, door and conservatory
industry implementing a phased return
to work following the Covid- lockdown,
Emplas hosted a virtual roundtable at the
positive start to the year with a postelection
return of consumer confi dence.
It was clear, however, that COVID- was
hanging menacingly over the industry by
the end of February. This led to a drop in
leads of % month-on-month by March.
“We need to be positive. We are going
to come through this,” continued Elton.
“We simply need to recognise that things
will be different – and not to assume that
that is necessarily a negative.
“We’re in a period where you have
a unique opportunity to drive change
throughout your business. You can do it
now, remotely and come back to a better
As a cloud native solution, Business
Pilot has been designed to allow users
to access fully synced systems from the
offi ce, onsite or at home with features
including drag-and-drop capability, links
to drawings, specifi cations and images,
and site video.
It also allows you users to manage
supplier orders, view the cost of each
installation, as well as helicopter and
detailed analysis of profi tability.
According to Business Pilot, every
change is tracked and duplicated
throughout the system making day to day
management of operations simpler but
also delivering new insight.
“We’re offering a grant and support to
get installers live on Business Pilot now,”
said Elton. “We’ve brought a number of
customers on board since the lockdown
and they’re set up and fully operational.
You drive change now.
“It’s also about helping installers to
understand the other platforms available
to them and how they can be used
together to make their businesses more
“It may feel like an exercise in business
continuity right now – but actually it’s
not. It’s about making your business more
adaptable, more effi cient, and ultimately,
more profi table.
“It’s not about surviving today. It’s
about building for tomorrow.”
end of April to discuss a range of topics,
including the challenges of working in
people’s homes to the ‘unfurloughing’ of
employees and payments.
The discussion, which can be
viewed here, www.youtube.com/
be, was attended by Ryan Johnson,
managing director at Emplas; Clare
O’Hara, MD at Epwin Window Systems;
Thom Emerson, sales and marketing
director at Ideal Window Solutions;
Mark Pearce, MD, KJM Group; and
representatives of industry media.
Discussion also focussed around a
lack of a single, authoritative voice in the
glazing industry regarding advice and
guidance for companies during Covid-
, the outlook of the industry over
the coming year – including challenges
and opportunities for companies – the
importance of phased return to work,
and the looming deadline of the end of
furlough support in June.