Business Pilot, the cloud-based business management tool for installers, has launched a new app which is designed to simplify running an installation business regardless of the roles performed by its users.
Introduced to all Business Pilot customers this month [July], the new app has been developed to recognise the fact that in many installation businesses, people perform multiple roles.
With the flexibility to turn on and turn-off functionality dependent on the work carried out by a particular individual in a business, Business Pilot says that the app can be adapted to ‘real-life usage’.
“There are a number of systems that have gone down the route of creating multiple apps for different functions, so they have a sales app, an installation app, a surveying app, and so on,” said Elton Boocock, managing director at Business Pilot.
“That makes things more complex, you have to download multiple apps dependent on job function, and it also doesn’t recognise the fact that, in a lot of installation businesses, people perform more than one role, so for example the sales guy might also survey.
“We have built our app around people, not function,” he continued. “It allows you to give your team access to the tools in the app to do their job regardless of the functions they fulfil and to turn-off the elements that they don’t need.”
Said to be ‘designed for installers by installers’ and a FENSA partner, Business Pilot is a Cloud native solution. This means that it has been designed to be accessed from anywhere, at any time.
According to Business Pilot, this means that installation teams can access fully synced systems from the office, onsite or at home with features including drag-and-drop capability, links to drawings, specifications and images, and site video.
It also allows you to manage supplier orders, gives you the cost of each installation, ‘helicopter’ and detailed analysis of your profitability.
Every change is tracked and duplicated throughout the system making day to day management of operations simpler but also delivering new insight. The app takes this a step further, allowing users to access downloaded data or upload customer information even when out of signal or when there’s no Wi-Fi connection, for example when working at a remote site.
It includes dedicated functionality for sales and surveyors appointments in addition to service engineers and installers, giving employers the flexibility to select levels of access dependent on the roles performed by an individual member of their team.
“It’s the logical approach in an industry where people have to be flexible and work across multiple roles,” Elton said. “Whatever combination of tasks someone performs, the functionality is there to support them in doing their job.”
