Hardware specialist VBH has promoted Pamela Paterson to the position of operations manager for the company’s East Kilbride (EK) facility. The East Kilbride site deals with VBH’s customers in Scotland, Northern Ireland and Ireland, as well as some in the English northern counties.
Pamela joined VBH in 2002 as an internal sales coordinator. She is the main internal customer contact at East Kilbride and also liaises with local colleagues, and those from VBH’s other sites, to ensure that the correct stock is in place and that customer orders are processed quickly and accurately.
“I’m very pleased that my efforts have been recognised by this promotion,” said Pamela. “The team here at VBH EK is very tight knit, and we always strive to do our best for our customers and for VBH.
“We may be small in number but we pack a punch where it comes to customer service. This is reflected in the fact that two of our warehouse team, Jonny Torley and Cameron Cole, each received enough nominations from our customers that they both reached the final shortlist in November’s National Fenestration Awards.”
Allan Price, general manager for Scotland and Northern Ireland, added: “VBH Scotland and the customers that we serve have always been a major factor in the success of VBH, and that continues to this day. It is vital that the day-to-day running of the depot is in safe hands, and that’s precisely what Pamela gives us.” To find out more about VBH’s products and services, and to get in touch with the team at VBH East Kilbride, visit vbhgb.com, email sales@vbhgb.com or call 01355 263 326.
