Online ordering to ‘revolutionise’ trade counter

Digital specialist, The Consultancy, is developing a new online ordering system which aims to ”revolutionise” the running of Truemans Windows.

The trade counter came to The Consultancy a year ago through an initial client referral, looking for an online ordering system to support its installer customers.

From this, The Consultancy developed an online ordering portal, allowing installers to access live pricing and order PVC-U windows and Solidor products.

Richie Thornton, director of The Consultancy, said: “It”s great to see a company with such a strong vision. Through embracing both traditional and digital trends, Truemans Windows is appealing to the mass market and keeping pace with the digital age.

“This is a company which has taken great care and detail and knows where the business is heading.”

The ordering system also produces a professionally packaged and branded email to the customer outlining the full product specifications and the cost.

Joe Trueman, managing director of Truemans Windows, said: “This new process is the perfect sales tool for installers, allowing them to instantly send customers professional accurate quotes just moments after they have visited.

“The likelihood of any mistakes is also dramatically reduced, meaning the whole process is speedier for both the installer and customer.”

“While we”re still keeping traditional methods [or ordering] as an option, with the successful launch of our new online system, we”re confident this will be the preferred method for most customers.”

To contact The Consultancy, visit or call 01429 239 689.

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