Customers left out of pocket

bettaglazeHundreds of people in Swindon have been left out of pocket after a double glazing firm is believed to have gone into administration, reports the Swindon Advertiser.

According to the article by Elizabeth Mackley, liquidators were at the site of local supplier and installer of PVC-U windows, doors and conservatories, Bettaglaze, last week.

The article quotes Mark Waldan, one of the many customers affected by the sudden closure. The 41-year-old paid £6,500 for work on his whole house, which has yet to be completed.

Mark said: “I couldn’t believe that they’ve closed down. We have had nothing but trouble from this company.

,“We asked for the work to be done in November and they started the work.

,“But the windows they put in weren’t the ones I chose, and they leak. It’s not finished.

,“I asked them to come back and finish it but we’ve been waiting for them to call back. They never did and the next thing I know is they have gone bust.

,“If companies go into administration, that’s it, you’re not going to get the money back.”

The article also quotes 75 year-old pensioner, Joan Jerram, another victim of the situation, who said: “It was only two weeks ago that we had someone come round for a quote for a new door and window.

,“I gave them the deposit of £250 and a week ago the surveyor came round. They said they would have the work done in the next three weeks, which I thought was a bit strange because it’s so quick.

,“We’re pensioners and although the money won’t have a huge impact on us, we can’t afford to just give money away. They must have known. It’s just dishonest.”

According to the Advertiser, it is thought that many of the firm’s workers have also been ‘left in the lurch’, with many said to be ‘turning to rival firms for work’.

When Bullseye tried to call the company, it seemed the telephone line had been disconnected.


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