DGCOS broker secures Fensa approval


The Double Glazing and Conservatory Ombudsman Scheme (DGCOS)’s broker is back on Fensa’s approved insurance providers list. The move allows for a host of additional benefits for installers, according to representatives of the DGCOS.

“UWC, our insurance broker – which brokers our insurance-backed guarantee (IBG) offering to our members, to support their customers should they cease trading – has been reappointed as an approved provider by Fensa,” said Faisal Hussain, chief executive of the DGCOS. “This means that the DGCOS’ members can now nominate Fensa as their competent person scheme through us, to support compliance with building regulations for the work they carry out.

“Each time a job is registered and completed with the DGCOS, an IBG is issued, Now we can notify Fensa on the member’s behalf so there is no need for duplication, saving administration time and around £1.80 per registration.

“The aim of both organisations is to ensure quality in windows and doors. Fensa is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. The DGCOS supports a network of installers working in the retail sector who have been accredited by our strict process for the product (or products) they sell. The collaboration is a positive for both organisations.”

Tom Butler, the Glass and Glazing Federation’s head of sales and marketing, added: “As the largest community in the glazing industry, it’s important that Fensa-approved installers have a wide range of IBG providers available to them. We look forward to working with them.”

Faisal continued: “The DGCOS offers more than just IBGs and the now streamlined benefits of registering work under a CPS on your behalf. We support installers at every stage of the journey, from set up and business management assistance to alternative dispute resolution and ombudsman services, as well as a range of other insurances that protect both our members and their consumer customers.”

He added that the DGCOS “is about all-round business support”, which bolsters Fensa’s work. “This collaboration provides a huge bonus for installer business to tie the two services together,” Faisal concluded. Find out more about the DGCOS’ installer benefits here.

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