Exceptional service

The Consumer Protection Association (CPA) has announced that its member, Vantage Windows and Doors of Bellshill, has won ‘Best Window and Doors Company’ in the 2018 Scottish Home Improvements Awards.

Ernie Rea, owner of Vantage Windows and Doors, commented: “This endorsement reflects what our customers are telling us – our service and team effort is exceptional, providing the very best window solutions.

“Although not a regulatory requirement, Scottish customers expect and deserve an insurance backed guarantee to give them the confidence and reassurance to buy. We’ve been a member of the CPA for nearly 10 years and this has actively helped us bring the endorsement and customer validation that I need, giving confidence to windows customers looking for assurance that my business is reputable. Moreover, I am also looking forward to the CPA sending me my 10 Year achievement award!

“As well as membership of the CPA and the IBG’s they provide, our customers have the confidence to know that we will always carry out installations of a very high standard. This is backed up by organisations and sites such as Which? and Trusted Trader. On the Which? site alone we have over 200 customer reviews and our average scores are an incredible 5/5 Stars for all categories! It is marvellous reviews like this from Which?, so trusted by consumers, that give our customers complete peace of mind.”

Regulated by the Financial Conduct Authority (FCA) the CPA provides insurance backed guarantees (IBGs) and deposit protection to installers carrying out home improvements.

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