Ritec International has announced that it has ‘once again’ been awarded ISO 9001: 2015 and ISO 14001:2015 – the international quality and environmental standards for a company’s management systems covering its products and services.
With over 37 years of experience in the field, Ritec specialises in products and solutions for the renovation, ‘non-stick’, easy-clean protection and maintenance of glass, metal and plastic surfaces.
The company’s route to ISO 9001:2015 and ISO 14001:2015 certification involved a thorough independent assessment of all internal systems, including production, sales order processing, purchasing, staff training, administration and after sales support. Ritec says that it passed all aspects with ‘flying colours’.
Production manager, Martin Burket, said: “Although our systems already met the required quality and management standard, the standards are also about continued improvement and highlighted areas where we could improve even further. For example, by detailing certain monitoring rather than just monitoring, this results in enhanced productivity, administration and our service to customers.
“ISO 9001:2015 and 14001:2015 are great achievements. However, we will not be resting on our laurels and believe it’s important for an international organisation such as ours to seek ever higher standards. We’ll be ensuring that orders are met consistently, and to the correct specification, motivating our staff to work towards continued improvement for the benefit of our business and our customers.”