New AI tool aims to reduce remakes and relieve cost pressures

At a time when margins across the glazing sector are being squeezed and order volumes remain uncertain, a new AI driven solution has been launched to tackle one of the industry’s most persistent and expensive challenges, remakes.

DocChecker, developed by thinkivity, has been created specifically to reduce costly errors in the order process, helping fabricators and installers protect profit and improve operational efficiency. As businesses continue to operate in a flat market, even small mistakes can have a significant impact on already tight margins, making accuracy more critical than ever.

Remakes have long been accepted as an unavoidable part of the process, often caused by minor discrepancies between documents or missed technical requirements. However, these issues frequently result in wasted materials, lost time, and avoidable costs that quickly add up.

DocChecker has been designed to address this problem head on.

The platform checks documentation in two powerful ways. Firstly, it validates documents against a set of rules defined by the business. This includes identifying technical inconsistencies such as mismatched frame finishes or missing critical specifications like egress hinges and trickle vents. By automating these checks, DocChecker ensures that common but costly oversights are flagged before they reach production.

Secondly, DocChecker compares documents across the entire job lifecycle. From initial quote through to final order confirmation, the system identifies even the smallest differences between documents along the way. These discrepancies, which are often difficult to spot manually, are a leading cause of remakes. By catching them early, businesses can avoid errors that would otherwise result in significant cost and disruption.

Elton Boocock, founder of thinkivity, said: “Right now, the market is tough. There is less room for error than ever before, and yet most businesses are still relying on manual processes to check highly detailed documents. That is where problems creep in. DocChecker has been built to remove that risk, giving companies confidence that what goes into production is right first time.”

Unlike traditional software tools, DocChecker is delivered as a managed service, combining AI technology with the expertise of real order processors from within the glazing industry. This hybrid approach ensures that businesses not only benefit from automated checks, but also from industry specific knowledge and oversight.

“AI is incredibly powerful, but in this sector, experience still matters,” Elton added. “By combining both, we are able to deliver a level of accuracy and reliability that simply has not been possible before.”

As the first solution of its kind in the glazing sector, DocChecker represents a significant step forward in how businesses approach quality control and error prevention. Early expectations suggest that the tool could dramatically reduce remakes, helping companies retain more profit from every job.

With the financial pressure facing the industry unlikely to ease in the short term, solutions that eliminate waste and improve efficiency are becoming essential rather than optional.

DocChecker is now available to glazing businesses across the UK, with demonstrations open to companies looking to reduce costly mistakes and tighten their processes.

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