The Glass and Glazing Federation (GGF) enjoyed a record attendance for a specialist group meeting when 58 delegates attended the recent joint Conservatory Association and Window and Door Group meeting at Solihull in the West Midlands.
Mark Hanson, of Ultraframe (pictured), who is chairman of the GGF Conservatory Association, chaired the meeting and commented: “It was a great meeting with diverse and interesting presentations as well as an excellent attendance made up of members, keynote speakers, invited guests and GGF staff.”
As well as updates and presentations from the GGF, the meeting focused on the impact of the new Consumer Rights Act, which became law in March 2015 and will be implemented in October this year.
Brian Smith, GGF Home Improvement and Membership director, commented: “With so many people in attendance and with consumer rights issues being at the heart of the discussions, there was a real buzz of anticipation just before the meeting. Not only was it good to have such a high number attending, but many in the audience contributed first-hand knowledge, relevant questions and developed the discussion on consumer rights issues. Our work in this area over the last few years now seems to be proving extremely useful as companies prepare for the implementation this autumn.”
One of the highlights of the meeting was a guest presentation entitled: “Consumer Rights or Business Wrongs?” by Peter Stonely, Chartered Trading Standards Institute lead officer on civil law, and director of Stonely Training. After the meeting Peter commented: “It was good to work with a group of businesses who were so keen to consider how the new Consumer Rights Act will affect them and their customers.”
The meeting also saw the GGF welcome new members, Evander Glazing & Locks and Hazlemere Windows.
Giles Willson, GGF deputy chief executive and director of Technical Affairs, summed up: “The Joint Conservatory Association and Window and Door Group meeting normally attracts a healthy number of GGF members. This one however exceeded all expectations and proved a great advert for the GGF. Thanks to all the members who attended and contributed views, opinions and questions.”
Find out more about the Conservatory Association here
Find out more about the GGF Window and Door Group here