VBH announces 96.8% delivery performance

Karl Thompson, VBH purchasing manager

Hardware specialist VBH has announced that, despite the current trading climate of freight and port delays, raw material shortages and over-capacity production lines, it has achieved an on-time in-full (OTIF) outbound fulfilment average of 96.8% over the second quarter of this year. The business has drastically increased stock levels of its own Greenteq products, and those from third party partners. This investment in stock is paying dividends for VBH and its customers, the business claims, as airfreights are kept to a bare minimum and OTIF has not dropped below 95% for many months.

As well as building up stock, the purchasing analysts at VBH, led by Karl Thompson, purchasing manager, are in constant dialogue with the Greenteq factory production planners, to ensure a steady and controlled flow of hardware and furniture. Karl said: “This year has definitely had its obstacles when it comes to the supply chain. However, by increasing our local stock holding and working closely with all our factories and suppliers, we’ve been able to minimise any disruption to VBH customers.

“We are very proud of the OTIF we have achieved and maintained over what has been a very unpredictable time for both supply issues and sales volumes. Our approach to stock and stock control has enabled the sales team to take on many new customers during the past year, whilst not compromising the availability of products for them and our existing customers. This is vitally important and is our number one priority. We have now set our sights on achieving and exceeding the 97% OTIF target for the rest of the year.”

VBH has advised Karl’s team to continue to keep up with the new product development and sales teams, despite the introduction of many new product ranges already this year, and the company achieving another record sales month in June. Further information on the VBH product range can found online, at www.vbhgb.com. The company can be contacted by emailing sales@vbhgb.com or by calling 01634 263 263.