The team that works for the specialist fabricator Fentrade will soon have an upgraded LogiKal software operating system from BM Aluminium. The upgrades are to be rolled out over the coming months, with Fentrade and BM Aluminium teams working together to ensure a smooth transition. Leaders of the business hope that the upgrade will take Fentrade’s customer experience to the next level.
The upgrades will result in an even faster turnaround time on quotations and order acknowledgements, according to Fentrade’s representative, along with easier-to-read paperwork. From a production perspective, it is hopes that the system will further integrate with Fentrade’s supply chain to provide more efficiencies across the fabrication process.
“We’ve worked with BM Aluminium and used LogiKal, the leading software for the aluminium glazing industry, right from the start,” explained Chris Reeks, Fentrade’s director. “As our business continues to grow, we wanted to explore how to make the most of the software to continue to offer an exceptional level of service to our customers.”
Daniel Hodges, technical manager for BM Aluminium, added: “Fentrade Aluminium was already utilising the majority of the standard LogiKal functionality. After meeting with them, we identified bespoke programming requirements to integrate third-party supplier hardware and parts. Further benefits include accurate procurement outputs along with future fabrication benefits when using the LogiKal CNC interface.”
Chris continued: “Even though we are still a relatively young company, we never stand still. We continually review our business and processes to ensure we deliver the best experience for our customers, whether that’s additional new products or upgrading our internal systems to ensure efficient, streamlined processes are maintained. These latest software upgrades will further support our customers as we continue to deliver our growth strategy.”