BM Aluminium has created a new projects team that is dedicated to helping customers make the most of the business’ LogiKal aluminium processing software. Led by product manager Simon Crilley and technical manager Dan Hodges, the team is to work directly with fabricators to customise the software to suit individual contexs. The team is also to provide training to processing departments so that users can make best use of the features that already exist in LogiKal, to do things more quickly and efficiently.
“Our role is to add value to our customers’ LogiKal rentals,” explained Simon, “that includes things like customising the machining and third-party items within their software so that their processing is as streamlined as it can be, and tailoring the pricing and estimating function so that it all works better for them. When it comes to reporting, we can create bespoke options so that they can interrogate the software to get exactly the information they need and we can, for instance, add in detailed labour calculations to give them a better insight into their costs and margins.”
Dan added: “All too often we see customers who have had LogiKal within their businesses for several years and are still only scratching the surface of what it can do for them. They’re using lots of the basic functions but haven’t had the time or the in-house expertise to go beyond that.
“Sometimes they’re even thinking about investing in additional software for things like managing CAD outputs or generating SAP calculations, without realising that the features they want already exist within LogiKal. When we go in, we do all the bespoke programming they need to customise the interface for them and instantly reduce their processing time. Then we show them how to access and use any of the other features that might benefit their business.
“LogiKal has always been designed as a futureproof system that can keep pace with how businesses grow and evolve. It works just as effectively across both trade and commercial sectors. We’re so determined to get that message out there that we’re offering the services of our project team for free.”
Fabricators can get in touch with the team by calling 01684 856 920 or through bmaluminium.co.uk. Alternatively, meet members of the projects team at this year’s Fit Show, on Stand T32.
