Carl F Groupco launches My CFG online customer platform

Carl F Groupco has launched My CFG, an online platform. John Crittenden, the independently-owned hardware distributor’s managing director, said: “We’re delighted to be launching My CFG. It makes our customers’ lives easier because it gives them online access for all their hardware ordering needs.”

The platform is said to be easy to navigate and works across desktop and mobile devices. Among its features are an easy-to-use order function and a quote request option. John added: “Because My CFG is available on mobiles and tablets, customers can place hardware orders or request prices while they’re out on site. This functionality will help them move jobs through their systems faster.”

The platform also has dedicated sections for customers to view their account, pay invoices and change their details. “We know these sections will bring huge benefits to our customers because they often undertake their admin and finance tasks at different times of the day and even weekends, said John. “By giving them 24/7 access for all account functions, we can help them to be more productive and more efficient.”

Carl F Groupco provides an extensive range of premium-quality window and door hardware and has long-standing relationships with Europe’s most innovative manufacturers, its representatives say. The business operates nationally, including to the Scottish Highlands and offshore islands, from distribution centres in Peterborough and Cumbernauld.

The business was established in the 1950s and has a strong emphasis on providing a customer-focused service. To request access to My CFG, call the sales office on 01733 393 330 or email sales@carlfgroupco.co.uk.