Business Pilot has further established itself as a central pillar of the glass and glazing industry at this year’s Fit Show, according to the software company’s representative. “We had a busy three days at the Fit Show, listening to businesses discuss the challenges they face and demonstrating how a CRM system like Business Pilot can overcome them,” said Elton Boocock, Business Pilot’s managing director. “We also explained how we can integrate all the services they use with one interface, so they constantly have an overview of their operations.
“The feedback we’ve had for this has been extremely positive. Customers told us how they appreciate the regular updates we provide, so we remain relevant to their needs.”
This year, Business Pilot unveiled updates that included a function for multi-site businesses and multi-company groups. “Many companies have more than one branch, with each operating as a separate business function,” Elton explained. “Business Pilot now allows users to have access to the operations of all sites, or just a specific one – depending on the permissions given.”
Similarly, a manager of a group of companies can study the profit and loss of each subsidiary business with a single log in, while managers can only have access to their own operations. This creates an extra level of control, giving business leaders an up-to-date view of the health of the group, and the ability to find immediate efficiencies, if required.
“No matter the size of your business, Business Pilot can be tailored to your needs,” Elton said.
Business Pilot has worked closely with Certass, to demonstrate how a CRM system can help installation companies stay ahead of changing regulations. “The Fit Show wasn’t just about Business Pilot telling us what we could do for our customers,” Elton said. “We also wanted to start a conversation with window companies about what they require from a CRM system.
“All in all, we had a great Fit Show, and we are going to have a busy few weeks following up on the leads that were generated.” Read more about the business at businesspilot.co.uk, or call 0333 050 7560.