Delivering more for installer partners

Installer
(c) David Lee Photography Ltd 2022 / davidleephotography.co.uk

Over the last three years, Endurance Doors has continued to invest in its installer partner programme. The investment includes an enhanced showroom support package, digital marketing assets, an SEO-optimised website listing and a proven, local lead generation platform, among other scheme benefits.

Scott Foster, head of group sales and marketing for Endurance Doors, said: “There are many installer schemes in the industry, with some better than others. But the installer partner programme from Endurance Doors, we believe, is a standout package, and we’ve taken inspiration from outside our industry to help achieve this.

“There’s a free listing on our website which has been designed with SEO in mind, thanks to our digital partners ICAAL, along with a wide range of assets from our marketing hub including brochures, social media collateral, imagery and POS materials. Yet it’s the work we’ve done on a local basis to drive leads that has really helped us standout and importantly, has provided our installer partners with consistent, pre-qualified leads at no cost to them.”

Elsewhere within the business, Endurance Doors has helped implement a world-class customer care programme, including introducing Amicus, a ticketing system for customer queries with the promise of a fast-track resolution, whatever the query. Amicus has been designed to improve the flow of information to and from Installer Partners, and is part of a wider agenda in the business’ new IT infrastructure.

With an ‘Excellent’ 4.8 rating from over 1,300 reviews on Trustpilot, it’s not just marketing hype but a cultural way in which Endurance Doors cares about their Installer partners and ultimately, the end consumer. For further information on the Endurance Solid and Secure composite door range call the sales office on 01652 659 259, visit endurancedoors.co.uk or email marketing@endurancedoors.co.uk.